Refund policy

 

Returns
Returns are accepted only for size-related issues on non-customised products. Please contact us within 2 days of receiving your order. Requests received after this period cannot be accepted.

The item must be unused, unwashed and returned with its original tags and packaging. One size exchange is permitted per item.

For approved size exchanges, the customer must bear the courier charges both ways. If the required exchange size is unavailable, the customer may select another available product of the same value as the amount originally paid.

Customised products cannot be returned or exchanged for size-related reasons. Size, colour and customisation details cannot be changed after placing the order.

Damages and Issues
Please inspect your order upon receiving it. If the item is defective, damaged, incorrect or not as ordered, contact us within 2 days at +91 90433 05244 so our team can review the issue.

Courier pickup is not available. Once the request is approved, the customer must arrange and send the item to us by courier. A valid courier receipt is required. For approved damage, defect or incorrect-item cases, we will reimburse the return courier charge and bear the replacement shipping charge.

Please do not send an item before receiving approval and the return address from our team.

Cancellation and Refunds
Cancellations are not allowed after an order has been placed.

Partial refunds may be offered in certain damage or issue-related cases, at the discretion of our team. Approved refunds will be processed within 5–7 days after review.